Know where you are at. Every parking lot, business, and home has a physical address. For Example: 2345 Canton Road Marietta GA 30066.
If you are broke down on an interstate or a road look for a crossroad or mile marker.

A tip for for all cell phone users take a picture of your insurance card and tag #. This will always help us identify your car much faster especially when in a crowded parking lot.

Please be aware at any given time of the day we can be towing several cars with the same issues you may be having. The easiest thing to do is work with the dispatch where you may leave a key to not hold up your day.On any given day for example normal eta's are 1-1 1/2 hours if a driver is currently in tow.